The right service depends on what your business runs on. We agree the systems, support and maintenance you need, then put the monthly cost in writing.
For small businesses that need dependable day-to-day IT support.
Up to 3 workstations · no server
Includes:
Best for: independent shops, small offices and single-location businesses.
For businesses that want their IT looked after proactively.
Up to 6 workstations · 1 server
Includes everything in Essential Care, plus:
Best for: clinics, agencies, professional offices and growing teams.
For offices that want a more complete IT management service.
Up to 6 workstations · 1 server · 1 NAS
Includes everything in Managed Care, plus:
Best for: offices where downtime or lost data would seriously affect the business.
All prices exclude VAT. The final monthly price depends on the equipment, number of users, servers, locations and support requirements. We confirm the exact scope before work begins.
Optional services you can add to Essential Care, Managed Care or Complete Office Care. Indicative prices, excluding VAT; we include them in your custom offer.
Your website hosted with an SSL certificate, backups and updates.
Automatic off-site backups, with an alert if a backup fails.
A documented disaster recovery plan and regular restore tests.
New users, leavers, permissions and account security. Licences extra.
We watch your connection and network equipment and alert you if something fails.
Priority handling and extended support hours for urgent issues.
Organise who works when, give employees visibility of their shifts and let them submit holiday requests in one place.
Plan your schedule and assign workers to the shifts that need covering.
Give employees a clear view of their assigned shifts.
Let employees submit their holiday requests through the system.
A website-only business and a premises with servers need different care. We price the actual work, not a label attached to your industry. The consultation is free, and so is the tailored proposal we prepare for you afterwards.
New hardware, licences and larger projects are identified separately. Work outside the agreement is discussed and priced before it starts.
Select any areas you want help with. This creates a starting brief—not a quote or a commitment.
We review your setup, record what matters and agree priorities. Any handover from another provider is planned with you.
We carry out the agreed checks and updates. When you need support, we assess the impact and work through the problem with you.
We review the work done, unresolved risks and what is changing in your business. You decide which improvements come next.
Quick help is a priority, especially when trading or work has stopped. We agree support hours and response targets with you, and distinguish urgent interruptions from routine requests. We do not promise a universal response time before understanding the service you need.
No. Your main need might be a website, business email or a checkout system. A small, well-defined care arrangement can be more useful than paying for services you do not use.
That is the starting point. We review their condition, vendor restrictions and compatibility before agreeing the scope. We will explain where a specialist supplier needs to remain involved.
The service period, notice terms and any onboarding costs are part of the written proposal. You can review them before deciding; we do not assume that the same arrangement suits every business.
Only where they are specifically included in your proposal. We separate ongoing care from hardware, third-party charges and larger projects, so the monthly fee has clear boundaries.
Start with a look at your current setup. We’ll explain the next steps and any assessment cost before confirming the appointment.